FAQ
Find the answers here
Welcome to our Help Center. Take a look at some of the most common questions we’ve received from our customers. If you can’t find the answers you’re looking for, let us know and we will get back to you in no time.
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WHY DO YOU HAVE A NO RETURN / NO EXCHANGE POLICY?
We unfortunately can not accept returns or exchanges as each item is custom made once the order is placed.
Items are made to order, and are not stocked in a warehouse.
We do want our customers to love our products, so if there are any quality issues please reach out and we will do our best to help you out.
We thank you for understanding this policy as we are not a big corporation, but a small family-run business.
DO YOU SELL GIFT CARDS?
We are currently unable to sell gift cards, but it is something we will try to provide in the future.
We'll send out a message if gift cards become available.
WHERE AM I BEING REDIRECTED FOR ORDER PROCESSING?
By clicking the "Options" button on each item page you will be redirected to our Order Processing and Fulfillment site https://art-imitates-life.printify.me. Here you can view available sizes, colors, add to cart and complete checkout. To return to our main site just use the browser's Back button. You can also shop directly from https://art-imitates-life.printify.me if you prefer. See you there!
WHERE CAN I FIND ART IMITATES LIFE ON SOCIAL MEDIA?
We're currently on X (formerly Twitter), link below in the footer --> @artimitlife.
We're working on everything else, we'll let you know when we're ready!
WHY ARE THE BOXY FIT SHIRTS MORE EXPENSIVE THAN SNUG FIT SHIRTS?
We wish it wasn't the case. Unfortunately the Oversized Boxy shirts suppliers are more expensive. If we can ever find a better deal, we will definitely pass it on to you all.
WHAT EMAILS SHOULD I LOOK OUT FOR REGARDING MY ORDER?
After placing your order, please look out for correspondence from customer@trackorder.site.
You may receive emails regarding order confirmation, updates and feedback.
Please only use customer@trackorder.site to respond to existing orders.
For all other inquiries and questions please contact us at info@artimitateslife.shop.